Payment & Shipping

Payment

Our invoices are payable within 10 days, less a 2% discount or 30 days without deduction, unless otherwise agreed. We generally only deliver initial orders against advance payment. For customers with whom we have not had a business relationship for more than 12 months, we reserve the right to only carry out orders against advance payment.

The same applies to customers whose creditworthiness seems questionable to us or where we have noticed slow payment practices. If the deadline is exceeded, we charge interest on arrears from the due date in the amount of the usual bank loan interest.

Checks are accepted subject to the usual reservation of funds. We generally do not accept bills of exchange.

Shipping

The dates will be confirmed by us and adhered to accordingly. Minor exceedances do not entitle you to claim recourse under any circumstances. In the event of delivery delays, the buyer can withdraw from the order after granting a reasonable grace period of at least 20 working days. Claims for damages from consequential damages are excluded.

Fire, explosion, official measures, strikes and other cases of force majeure release us from our delivery obligation for the duration of our hindrance; The same applies if the events described affect our suppliers.

Compliance with our delivery obligations requires that the buyer has fulfilled his obligations in a timely and proper manner.

As soon as the goods leave our warehouse, the risk passes to the buyer. This also applies if we deliver through a carrier of our choice. The goods must be checked immediately upon receipt for completeness and obvious defects.

Any defects must be noted in the consignment note.

After receiving the goods, the buyer is obliged to unpack the goods and inspect them for so-called hidden transport damage. These must be reported in writing within 5 days, taking into account the transport conditions, so that the insurance cover does not expire.